Q: How much water do I need?
A: Use our Water Calculator to estimate how many gallons will fill your pool.
Q: Where do you get the water?
A: We buy the potable water from local municipal water supplies with a proven record for quality.
Q: Is the water chlorinated?
A: Yes. Our water contains a small amount of chlorine for purity and meets state standards for drinking water.
Q: Can we use our pool the same day?
A: Yes, our water is treated and ready to use.
Q: Will the truck need to pull into our yard?
A: No, we pump safely from the street, always careful not to disturb flowerbeds or plantings around you property.
Q: Will the driver set up or inspect our pool before delivery?
A. No. Our service is limited to the delivery of water only. The customer is responsible for ensuring that the pool, liner, plumbing, filters, and all related equipment are properly installed, connected, and ready to receive water prior to delivery.
H2O Boyz Pool Water Supply is not responsible for leaks, equipment failures, improper installations, or any water loss resulting from pool or equipment issues. Any water lost due to improper setup, faulty connections, or equipment malfunctions will be the responsibility of the homeowner and may require an additional water delivery at the customer’s expense.
Q: Do I need to be at home to receive a delivery?
A: No, we only need to arrange payment.
Q: How can I pay for the delivery charge?
A: We accept cash only.
Q: Do I need to pay on delivery, or can you leave me a bill?
A: We require payment upon completion of the last load.
Q: Do you fill above ground pools?
A: Yes. We fill all types of pools and spas, large and small.
Q: Can the water filling process damage my pool?
A: No, we fill new pools very slowly and gradually increase the rate of flow.
Q: How long does it take to empty your water tanker?
A: Between 15 and 25 minutes.
